Product description
Panasonic FZ-G1 tablet computer with a rechargeable battery pack. This product can be charged from AC or DC power sources.
Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx
Battery Pack serial number: FZ-VZSU84U
Tablet serial numbers: FZ-G1Axxxx, FZ-G1Cxxxx, FZ-G1Fxxxx, Fz-G1Lxxxx, FZ-G1Mxxxx, FZ-G1Nxxxx
Battery Pack serial number: FZ-VZSU84U
Why the product is recalled
The Tablet battery pack may overheat as the cells contain contaminated materials.
What the hazards are to consumers
There is a risk that the Tablet battery pack may overheat and cause smoke or may ignite posing the risk of a fire hazard to the FZ-G1 Tablet.
What consumers should do
Firstly, consumers should remove the battery pack and use with the unit plugged into a power source. If using the tablet in the field, consumers should go to www.panasonic.com.au/fzg1productissue to download a BIOS utility upgrade from Panasonic that will allow a safer use of the battery pack.
Panasonic will be in contact with customers directly and via its website with the final actions and next steps which will be to replace the battery pack or other components.
For further information consumers can contact Panasonic on 1800 700 006 (Monday to Friday 8.30am - 5pm AEST), by emailing panasonicrecall@salmat.com.au or go to www.panasonic.com.au